Privacy Policy
Last updated: 29/09/2022
This privacy policy explains how Nettbureau AS, which owns and operates EVchargers.uk, processes your data when you use our service, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Nettbureau AS acts as the Data Controller for personal data processed via Evcahrgers.uk.
When we talk about 'personal data' and 'personal information', we signify any form of information about an identified or identifiable physical person. Personal data includes details like contact information, search- and purchase history.
Do not hesitate to contact us if you have questions about how we process your information.
Who are we?
Nettbureau AS is a company registered in the Norwegian Register of Business Enterprises with the organisation number 997 104 854. Our registered office is Jens Bjelkes Gate 12A, 0562 Oslo, Norway.
The contact email for privacy matters is This email address is being protected from spambots. You need JavaScript enabled to view it..
What personal data do we process at EVchargers.uk?
The personal information you provide is the minimum required for installers to provide relevant and concrete offers. We only use it to deliver these offers and for related administrative tasks.
The purpose of processing your data is to deliver the service as intended, which includes receiving one or more offers from independent third parties.
By using the service, you consent to relevant installers contacting you via email, telephone or SMS with offers related to your enquiry.
The legal basis
The legal basis for processing your data under UK GDPR, Article 6(1):
- To deliver relevant and personalised offers – legitimate interest (Art. 6(1)(f))
- To send marketing communications – consent (Art. 6(1)(a))
- To match you with an installer – contract necessity (Art. 6(1)(b))
- To comply with legal requirements – legal obligation (Art. 6(1)(c))
- To improve services and ensure website security – legitimate interest (Art. 6(1)(f))
Categories of personal data
Nettbureau AS processes the following types of personal data:
- Name
- Contact details: address, email, phone number
- IP address and device data (when applicable)
- Preferences expressed through our web forms
When you visit EVchargers.co.uk, you will see a cookie banner. Non-essential cookies (e.g. analytics or advertising) are only set after explicit consent.
We use cookies to improve your experience. By continuing to use the site, you consent to our cookie policy. You can manage your preferences at any time.
Our services are not intended for children under 18. If we become aware of collected data from minors, we will promptly delete it.
Forwarding of personal data
To deliver the service, we share your data with independent third parties (installers) who will provide offers. You will be informed which installers receive your information.
Offers are typically received within 30 days via email, SMS, or phone. You may request deletion of your data by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..
Our partners agree not to use your data for any other purpose. They cannot send newsletters without your direct approval. Nettbureau AS will never seek such consent on their behalf.
We may also share your data with:
- Installers you request contact from
- IT and cloud service providers
- Marketing or analytics partners
We do not use automated decision-making or profiling that significantly affects you.
We only send one email after you use our service – a confirmation of your submission. This includes the list of installers who will contact you and tips on preparing for their contact.
Please do not mark the confirmation as spam – this affects our ability to reach future users.
We welcome feedback! You can reply to the confirmation email to share your thoughts.
Note: Gmail and Outlook users may see advertisements for our service in their inbox. These are not emails we have sent, but adverts displayed by Google and Microsoft to fund their platforms.
Storage of your personal data
Nettbureau AS retains your personal data only as long as necessary to fulfill its intended purpose, typically no longer than six months, and no more than five years to meet legal or reporting obligations.
We implement technical and organisational measures to protect your data, including encryption, secure services, access controls, and staff training.
Your Rights
Under the UK GDPR, you have the right to:
- Be informed about how your data is used
- Access your personal data
- Rectify inaccurate or incomplete data
- Data portability
- Erasure ("right to be forgotten")
- Restrict processing
- Object to processing
- Rights related to automated decision-making and profiling
To exercise any of these rights, contact our Data Protection Officer at This email address is being protected from spambots. You need JavaScript enabled to view it..
Data Transfers
We may transfer personal data to providers outside the UK. In these cases, we ensure safeguards such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).
Changes
We may update this privacy policy occasionally. Significant changes will be announced via email or a notice on EVchargers.uk.
Complaints
If you have concerns about our use of your data, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it..
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
